This add-on stores all information in Amazon Web Services.

Data storage

All data is stored in AWS cloud. Each account has a separate Mysql instance where the information imported from the REST API is stored.
Information imported from the REST API is kept up to 7 days from the moment the account is disabled.


This add-on relies on facilities management provided by AWS. All AWS services used by this add-on are located in the United States.

People and access

Only one administrator has access to the production environment. Most of the maintenance tasks of the production environment is performed automatically via AWS APIs.


Add-on database backups occur daily and are encrypted. Data extracted from JIRA REST API has no backup, this information is retrieved when the add-on is enabled on a JIRA project and is kept in synch periodically.


We understand the importance of ensuring the privacy of your personally identifiable information.

Effective as of August 1, 2017.